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A Note Before You Read
This Privacy Policy applies to every person who visits, registers with, or plays on 92pkrgame — including visitors who browse without registering. By using the 92pkrgame platform, you confirm that you have read this policy and consent to the data practices described here. If you are not comfortable with any section, please contact us before proceeding or before submitting any personal information.
92pkrgame ("the Platform", "we", "us", "our") is the data controller responsible for the personal information collected through the platform at https://92pkrgame.ws. As the data controller, we determine how and why your personal data is processed, and we are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
92pkrgame is an online gaming platform built specifically for Pakistani players, operating in PKR (Pakistani Rupees) and integrating with local payment systems including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Pakistani-issued Visa and Mastercard. All data collected through the 92pkrgame platform is processed in connection with the provision of gaming services to Pakistani residents.
If you have any questions about how 92pkrgame handles your data, or if you want to exercise any of the rights described in this policy, you can contact our Data Protection contact at support@92pkrgame.ws. We aim to respond to all data-related requests within 30 calendar days of receipt.
We collect personal data in three ways: information you provide directly when registering or using 92pkrgame; information generated automatically by your use of the platform; and, in limited cases, information received from third-party payment processors during transaction verification.
The table below summarises the categories of data collected at 92pkrgame:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, selfie/photo for age verification | You (registration & KYC) |
| Contact Data | Pakistani mobile number (for OTP & payments), email address if provided | You (registration) |
| Financial Data | Easypaisa/JazzCash account number, bank name for IBFT, card BIN (first 6 digits only — full card numbers are never stored), transaction amounts in PKR | You & payment processors |
| Gaming Activity | Games played, stakes placed (in PKR), wins, losses, session duration, VIP point balance, cashback credits received | Platform (automated) |
| Technical Data | IP address, device type and OS, browser, approximate location (city-level only, derived from IP), session timestamps | Platform (automated) |
| Communication Data | Live chat and email correspondence with 92pkrgame support, OTP verification logs | You & platform |
| Marketing Preferences | Whether you have opted in to or out of SMS and email promotions | You (account settings) |
What we do not collect: 92pkrgame does not collect, store, or process your full bank account number, your full card number (only BIN is used for card type identification), your CNIC PIN, or your mobile wallet PIN/password. We will never ask for any of these through any channel.
92pkrgame uses personal data only for purposes that are directly connected to providing you with a gaming platform and related services. We do not process data for any purpose that is unrelated to running 92pkrgame as a platform for Pakistani players.
- Account creation and management: Setting up and maintaining your 92pkrgame account, verifying your identity, and ensuring account security
- Payment processing: Processing PKR deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card processors
- KYC compliance: Verifying your age and identity to meet responsible gaming and anti-money laundering obligations
- Gaming services: Delivering game sessions, tracking results, calculating VIP points, processing cashback credits
- Fraud prevention and security: Detecting unusual account activity, identifying duplicate accounts, preventing bonus abuse, investigating potential fraud
- Customer support: Responding to queries, resolving disputes, processing withdrawal requests
- Responsible gaming: Monitoring for signs of problem gambling, enforcing player-set deposit and loss limits, processing self-exclusion requests
- Platform improvement: Analysing aggregated, anonymised usage patterns to improve game selection, interface design, and performance (individual player data is not used for this)
- Marketing (with consent): Sending promotional offers by SMS or email where you have opted in to receive them
Every processing activity at 92pkrgame is conducted on one of the following lawful bases. We have mapped each activity to its basis below so you can understand exactly why each type of processing takes place.
- Contract performance: Account management, payment processing, game delivery, and VIP Club management are necessary to provide the 92pkrgame service you signed up for. Without this data, we cannot operate your account.
- Legal obligation: KYC identity verification, age verification, anti-money laundering (AML) checks, and the retention of transaction records are required to meet our legal and compliance obligations. This processing cannot be opted out of.
- Legitimate interests: Fraud detection, duplicate account prevention, platform security monitoring, and aggregated analytics are conducted on the basis of our legitimate interest in operating a secure, fair platform. These interests do not override your privacy rights.
- Consent: Marketing communications by SMS and email are sent only where you have explicitly opted in. You can withdraw this consent at any time through your account settings or by contacting support at 92pkrgame.
Consent is not required for essential processing. You cannot opt out of data processing that is required to operate your account or meet legal obligations. You can, however, opt out of marketing communications at any time — this will not affect your ability to use 92pkrgame.
Because 92pkrgame handles real PKR transactions, the handling of payment-related data requires additional explanation. When you make a deposit or withdrawal through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or a Pakistani bank card, the transaction is processed through a certified payment gateway. 92pkrgame never sees or stores your full card number or your mobile wallet PIN. The payment gateway handles the sensitive authentication and returns a tokenised reference to 92pkrgame confirming whether the transaction succeeded.
What 92pkrgame does store is: the last four digits of the payment account (for your reference in account history), the payment method type (e.g. Easypaisa), the transaction amount in PKR, the timestamp, and the gateway reference number. This is the minimum needed to support your account history, process withdrawal returns, and investigate payment disputes.
KYC (Know Your Customer) verification at 92pkrgame may require you to submit a copy of your CNIC and, in some cases, a selfie photograph. These documents are used only to verify your identity and age. KYC documents are stored in an encrypted format, accessible only to authorised 92pkrgame compliance staff. They are not shared with third parties except where required by legal or regulatory obligation. KYC documents are retained for a minimum of five years from account closure in line with standard financial compliance practices.
- Full card numbers and mobile wallet PINs are never stored by 92pkrgame
- Payment data is retained for seven years for financial record-keeping purposes
- KYC documents are encrypted at rest and in transit
- Withdrawal requests are matched against the registered payment method to prevent misdirected payments
92pkrgame does not sell your personal data to any third party. We do not share your personal information with advertisers, data brokers, social media platforms, or any entity whose purpose is unrelated to running the 92pkrgame platform.
In limited circumstances, we do share data with the following categories of third parties — but only to the extent necessary to operate the platform:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks, and card processors receive the minimum transaction data needed to process your PKR deposit or withdrawal
- KYC verification providers: Where automated identity verification is used, your submitted documents may pass through a certified verification service operating under strict data processing agreements
- IT infrastructure providers: Cloud hosting and database services used to operate 92pkrgame are provided by vendors who operate under binding data processing agreements and have no right to use your data for their own purposes
- Fraud prevention services: Anonymised or pseudonymised technical signals (device fingerprint, IP pattern) may be shared with fraud detection services to protect the platform
- Legal and regulatory authorities: Where we are required by applicable law, court order, or regulatory requirement to disclose data, we will do so — and will inform you unless legally prohibited from doing so
All third parties with whom 92pkrgame shares data are required to process it only for the specified purpose, maintain appropriate security standards, and refrain from using it for their own commercial purposes.
92pkrgame retains personal data only for as long as it is needed for the purpose it was collected, or for as long as required by legal and compliance obligations. The retention periods below are our standard practice:
- Active account data (identity, contact, gaming activity): Retained for the full duration your account is active at 92pkrgame
- Closed account data (identity, contact): Retained for five years after account closure, in line with AML and KYC compliance requirements
- Financial transaction records (deposit/withdrawal amounts, dates, payment methods): Retained for seven years after the date of the transaction for financial compliance purposes
- KYC documents (CNIC copies, selfies): Retained for five years from account closure in encrypted storage
- Support communications (live chat logs, email): Retained for three years from the date of the communication for dispute resolution purposes
- Technical/session data (IP, device logs): Retained for 12 months for security and fraud detection purposes
- Marketing consent records: Retained until consent is withdrawn, then the opt-out record is retained indefinitely to prevent re-marketing without consent
At the end of the relevant retention period, data is securely deleted or anonymised so it can no longer be associated with any individual player. We do not retain data "just in case" — every retention period has a specific justification.
Security is not an afterthought at 92pkrgame — it is built into how the platform operates at every level. The following security measures are in place to protect your personal data:
- 256-bit SSL/TLS encryption: All data transmitted between your device and 92pkrgame servers is encrypted in transit using industry-standard TLS. This applies to every page, every login, every transaction, and every support interaction on the platform.
- Encrypted data storage: Sensitive personal data — including KYC documents and payment references — is stored in encrypted databases. Access is restricted to authorised 92pkrgame staff with a specific operational need.
- OTP verification: High-value actions (large withdrawals, account detail changes, KYC submissions) require one-time password verification to the mobile number registered on your 92pkrgame account.
- Access control: Staff access to player data is role-based and logged. Only staff with a direct operational requirement can view player records, and all access is audited.
- Regular security audits: 92pkrgame conducts periodic security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
- Fraud monitoring: Automated systems monitor for unusual account activity 24/7 and flag anomalies for review. If a security concern is detected on your account, 92pkrgame may temporarily restrict access as a protective measure pending investigation.
Your Role in Security: 92pkrgame's security measures protect your data on our side. You also have a responsibility to keep your account credentials secure. Never share your password, never allow anyone else to access your account, and contact 92pkrgame support immediately if you suspect unauthorised access.
92pkrgame uses cookies and similar technologies to make the platform function correctly and to improve your experience. A cookie is a small text file stored on your device by your browser. Cookies cannot access any personal data stored on your device and cannot execute programs.
You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in and using 92pkrgame. Analytics cookies can be declined without affecting your ability to use the platform. Cookie preferences are separate from your 92pkrgame account settings.
As a registered player at 92pkrgame, you have the following rights over your personal data. These rights can be exercised by contacting us at support@92pkrgame.ws. We will respond within 30 calendar days.
Right of Access
You can request a copy of all personal data 92pkrgame holds about you. We will provide this in a readable format within 30 days of your request.
Right of Rectification
If any of your data is inaccurate or incomplete, you can ask us to correct it. Where possible, you can update certain data (like your email) directly from your account settings.
Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data. Note: we cannot delete data that we are legally required to retain (e.g. financial transaction records held for 7 years, KYC records held for 5 years). Everything else can be deleted on request.
Right to Restrict Processing
In certain circumstances (e.g. while you dispute data accuracy), you can ask 92pkrgame to limit how your data is used while the matter is being resolved.
Right to Data Portability
You can request your personal data in a structured, machine-readable format (CSV or JSON) so you can transfer it elsewhere if you choose.
Right to Object
You can object to processing based on legitimate interests at any time. You can always withdraw marketing consent — this does not affect your ability to use 92pkrgame.
92pkrgame may send you promotional communications about bonuses, VIP offers, and new games via SMS to your registered Pakistani mobile number or via email. We will only send marketing messages if you have explicitly opted in to receive them during registration or through your account settings at 92pkrgame.
We will always send you essential account communications — transaction confirmations, withdrawal notifications, OTP codes, KYC requests, and security alerts — regardless of your marketing preference. These are not marketing; they are necessary for running your account securely. You cannot opt out of essential communications while your account is active.
- Marketing communications are opt-in only — we do not send promotional messages without consent
- You can opt out of marketing at any time through your 92pkrgame account settings or by replying STOP to any SMS
- Opting out of marketing will not affect your account, your VIP tier, or your ability to play
- If you have self-excluded from 92pkrgame, all marketing communications will be stopped immediately and your contact details will be suppressed from marketing lists permanently
92pkrgame is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered an account with 92pkrgame, please contact us immediately at support@92pkrgame.ws and we will investigate, close the account, and delete all associated data promptly.
As part of our age verification process, 92pkrgame may request CNIC documentation to confirm a player's age. This is particularly likely for new accounts or before processing a first withdrawal. Where age verification fails or documentation cannot be provided, the account will be suspended and any balance held pending resolution.
The processing of children's data at 92pkrgame is never intentional and is not permitted. Any data found to belong to an under-18 user will be deleted immediately upon discovery, and any funds deposited will be returned to the original payment source.
92pkrgame may update this Privacy Policy from time to time to reflect changes in our data practices, changes in law, or improvements to platform operations. When material changes are made — changes that significantly affect how your data is used or your rights — we will notify you via SMS to your registered number at least 14 days before the changes take effect.
For minor administrative updates (for example, clarifying existing language without changing the underlying practice), we will simply update this page with a new "Last Updated" date. Continuing to use 92pkrgame after the effective date of any update constitutes acceptance of the revised Privacy Policy.
We recommend bookmarking this page and checking it periodically. The current version of the 92pkrgame Privacy Policy is always available at https://92pkrgame.ws/privacy-policy. If you have any concerns about a change to this policy, please contact us before the effective date of the change.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 92pkrgame handles your personal information, please contact us through the following channels. We treat all privacy-related queries with priority and aim to respond within 30 calendar days.
- Email: support@92pkrgame.ws — for data access requests, deletion requests, and formal complaints
- Live Chat: Available 24/7 directly from the 92pkrgame platform after login — for general privacy queries
- Response time: Data subject requests within 30 calendar days; general queries via live chat typically within 2 minutes
- Languages: English and Urdu
- Related pages: Terms and Conditions | Responsible Gaming | FAQ
Where your request involves complex or sensitive matters — for example, a request for full data deletion or a formal objection to a specific processing activity — we recommend contacting us by email so there is a clear written record of the request and our response.